Wine Cellar Management

Private Collection Tracking

Pet Care

Home Security

Vendor Policies

Housekeeping and Cleaning

staff management

Responsible for all fleet inventory management and track notices of insurance renewal. Advise provider of any new purchases and collect and negotiate new cost saving insurance bids. Calendar all vehicle maintenance schedules and update house manual upon completion.

Diligent control of sensitive errands and safeguarding confidential material. Personal shopping and high end procurement. Professional gatekeeper and discreet liaison for any and all family or business matters. Arranged chauffeuring for shopping and provide occasional childcare. Anticipate and comprehend needs of the family, dietary restrictions, medical and or business needs via mindful consideration.

Ensuring proper care of high end garments, initiate proper storage and execute all travel packing. Oversee large reorganizing tasks of closets, manage wardrobe rejuvenation and liaison with off site wardrobe storage for seasonal changeover. Use of wardrobe tracking systems for mulitple closet outfit identification.

Wardrobe

fleet management

Entertaining

Property and Grounds

Devise cleaning schedule for housekeepers and maintenance scheduling for property. Daily interior and exterior site survey and assessment. Identify any structural maintenance, troubleshoot systems and schedule accordingly. Maintain safety and security of the expected family comfort level. Engage strategies for furnishings, art and antique conservation.

Traveling in advance to prepare vacation property for family's arrival. Scouting of prospective new investment properties. Scheduled all activities in advance or on the fly. Organize domestic and international global travel itineraries and logistics. Maintain hotel, car, commercial or private flight back up plans. Negotiating with travel suppliers for principal's requests and luxury desires.

Available for travel at moments notice 24/7.

vendor Management

Monitor messages, activity and brand mentions. Maintain catalog of principal’s press articles and personal interviews. Update social media profile strategies utilizing LinkedIn, Facebook, Twitter, Pinterest, Google+, Instagram and Youtube.

Personal Care

Coordinate with chefs to create the family's desired menu. Event planning, political or family gathering, red carpet events, kids themed parties. VIP concierge services, dinner reservations, theatre, concert tickets, activities while tracking latest trends in dining, events and hotels.

Foster and implement practical training of staff. Create house manual and home inventory list with photos and purchase receipts. Answering emails, screening vendors, monitoring cost control and make critical purchasing decisions and expense reporting. Reviewing bills, payments and complete bank reconciliation all while continuously building a strong foundation of leadership and positive and fair environment.

administration

additional house manual catagories

VMS (Vendor Management System) ensure all aspects of principal's property by reviewing construction contracts, background checks, and validate proper construction permits. Collect multiple detailed bid specifications for principal's consideration or award bids as instructed. Research smart home systems, Crestron, Control 4, Lutron, and various integrated audio-visual systems. Constant supervision of budget and project timeline.

social media monitoring

travel management

Execute family policies, procedures and processes that ensure residence and family services are delivered to the highest standards. Constant coordination, coaching and guidance via weekly staff meetings pertaining to family standards for all nannies, contractors, designers, housekeepers, landscapers, drivers and chefs. Hire qualified staff and dismiss staff as needed.